FAQ’s

How quickly can I get my windscreen repaired?

We will most of the time be able to provide you with same day service and by emailing or phoning our call centre we can book you into our first available opening. In the event of an afterhours emergency we can most of the times, sort your problem out within a couple of hours.

Can very old cracks and chips be repaired?

Yes it can but the older the crack or chip the more likely it is that water and dirt have penetrated it, which will result in a repair that is not as good as one on a new crack or chip.

It is always advisable to have the crack and chip repaired as quickly as possible. Try to keep the crack or chip dry and clean from dust and dirt. It will help if you stick one of our saver patches on the chip immediately when it chipped. This way it will remain dry and free of moisture. If you do not have a saver patch available you can stick clear sticky tape over it as a temporary measure, this should keep it clean and dry until you can get it repaired at one of our stores.

Do you have window film to give us privacy?

Yes we do! Simply get one of our friendly sales people to come and do an obligation-free quote at your home. The sales person can show you samples of our film types and make suggestions as to the correct film to be applied for your specific needs and circumstances.

What would happen if I break my windscreens at 10pm?

Simply phone our 24/7 call centre and we will get one of our mobile units to you and have your vehicle secured for you within a couple of hours.

Can I have my car tinted the same day?

Yes you can! When booking in your vehicle for a glass repair or replacement, ask our friendly customer service agent to quote and book your vehicle in to have it tinted at the same time. This would in most cases mean that the vehicle be left with us for the day to get the work completed.

Can you help me with my glass insurance claim?

Yes, we can it is as simple as phoning us with your insurance detail when booking in your vehicle and we will do the rest for you.

How does film on your home save energy?

Adding film to a window will change the insulation properties of the window. The film specifications will show the U Value after the film is applied. In metric units this is described as the amount of watts of energy per square meter passing through the glass per degree Celsius.

Lower U values mean lower energy transfer through the windows indicating better insulation properties. Better insulation properties means that you would need less energy to cool your home in summer. In winter you will also have less energy transfer from inside your house to the outside because of better insulation properties.

Do you have Afterpay as a Payment Option?

We have multiple payment options available including EFTPOS in store, Credit card, Cash, EFT transfer and our interest free option ZIP. Find out more about ZIP by clicking the link https://www.instantwindscreens.com.au/about-us/zip/

Give us a Call

Call on 132444 or contact us online to discuss your automotive, residential or commercial glass and tinting needs today

Request a Quote

Want a quick estimate of cost? Provide the make, model and year of your car to request a quote today
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About Instant Windscreens

Instant Windscreens & Tinting is now recognised as Australasia’s largest independent fitting business serving customers 24 hours a day, 7 days a week.

Book online today or call 132 444 for a location near you!

Instant Windscreens & Tinting

In addition to our many stores nationwide, Instant Windscreens & Tinting are affiliated to a broad network of hundreds of approved service providers to assist our customers in areas that may not have a group store.

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